Terms of service
These Terms of Service govern your use of CraftedLunch.store and purchases made through our website.
By accessing our website or purchasing a product from CraftedLunch, you agree to these Terms of Service and any other policies referenced on our website.
1. Online Store Terms
You may use our website only for lawful purposes and in accordance with applicable laws and regulations.
You agree not to misuse our website, interfere with its normal operation, attempt unauthorized access to any part of the website, or use our services for fraudulent or unlawful activities.
2. Product Information
We make reasonable efforts to present product descriptions, photographs, dimensions, specifications, materials, colors, and other information accurately.
However, minor differences may occur due to screen settings, lighting, photography, manufacturing tolerances, product updates, or other reasonable variations.
Customers are encouraged to review product descriptions, specifications, and dimensions carefully before placing an order.
3. Pricing
Prices displayed on CraftedLunch.store are subject to change without prior notice where permitted by law.
We reserve the right to correct typographical errors, pricing errors, inaccuracies, or omissions. If an error materially affects an order already submitted, we may contact the customer to provide appropriate options.
4. Orders
Submitting an order does not necessarily guarantee acceptance. We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, payment problems, or inaccurate customer information.
If we cancel a paid order, any amount due back to the customer will be refunded to the applicable payment method.
5. Payments
Customers agree to provide accurate and complete billing and payment information.
Payments are processed using the payment methods available during checkout. Additional terms from payment providers may apply.
6. Shipping
CraftedLunch provides free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, public holidays, or incorrect delivery information.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of receipt in accordance with our Return & Refund Policy.
Customers should contact us before returning an item to receive the appropriate return instructions.
8. Intellectual Property
Unless otherwise stated, website content created for CraftedLunch, including text, branding, graphics, layout, and other original materials, is protected by applicable intellectual property laws.
Such content may not be reproduced, distributed, modified, or commercially exploited without appropriate authorization.
9. Third-Party Services
Our website may rely on third-party services for functions such as payment processing, website hosting, analytics, or order fulfillment.
Third-party services may be subject to their own terms and privacy practices.
10. Limitation of Liability
To the fullest extent permitted by applicable law, CraftedLunch will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
11. Changes to These Terms
We may update these Terms of Service periodically to reflect operational, legal, regulatory, or service changes.
The version published on this website will be the current version.
12. Contact Information
Questions regarding these Terms may be directed to:
CraftedLunch
124 Sylvan Ave
Toronto, Ontario M6H 0C4
Canada
Email: support@CraftedLunch.store
Phone: +1 (202) 581-3835