Shipping policy
At CraftedLunch, we aim to make delivery straightforward and accessible to customers around the world.
Free Worldwide Shipping
We provide free standard shipping worldwide on orders placed through CraftedLunch.store.
There is no standard shipping charge for eligible orders, regardless of the destination.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The delivery period begins after the order has been successfully processed for shipment.
Please note that delivery times are estimates rather than guaranteed arrival dates. International orders may occasionally experience additional delays due to customs processing, local carrier operations, weather, holidays, transportation disruptions, or other circumstances outside our reasonable control.
Order Processing
After an order is placed, it may require processing and preparation before shipment. Customers will receive available order or shipping information using the contact details provided during checkout.
Please ensure that your email address, shipping address, and other order information are accurate when completing your purchase.
Shipping Destinations
CraftedLunch offers shipping to customers worldwide where delivery services are reasonably available.
Certain destinations may be temporarily unavailable because of carrier restrictions, local regulations, service disruptions, or other logistical circumstances.
Tracking
When tracking information is available for an order, it may be provided by email or through the relevant order information page.
Tracking updates are controlled by the shipping carrier and may occasionally take time to appear after shipment.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate delivery information.
If you discover an error in your shipping address, contact us at support@CraftedLunch.store as soon as possible. We cannot guarantee that an address can be changed once an order has entered fulfillment or has been shipped.
Delayed Orders
If your order has not arrived within the expected timeframe, please contact our support team. We will review the available shipping information and assist you with the appropriate next steps.
Lost or Damaged Shipments
If a shipment appears to be lost or arrives damaged, please contact us promptly with your order details.
We may request photographs or other information when necessary to investigate a damaged shipment.
International Orders
International shipments may be subject to customs procedures, import requirements, or local regulations determined by the destination country.
Where taxes, duties, or other charges are imposed by local authorities and are not collected during checkout, responsibility for those charges will be determined by applicable law and the terms disclosed at checkout.
Shipping Support
For shipping questions, contact:
Email: support@CraftedLunch.store
Phone: +1 (202) 581-3835